Privacy Policy

At kelownarealestate.com (Coldwell Banker Horizon Realty Kelowna), safeguarding your online privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, mobile applications, and related services. We are committed to respecting your privacy and ensuring the security of your data.

Information We Collect

a. Personal Information: When you register as a member of our website or use our mobile applications, we may collect personal information such as your name, email address, phone number, and address. This information is utilized to provide you with enhanced services related to real estate, including property searches, alerts, and communication with our team.

b. Communication: We may contact you to offer assistance, provide information, or support your real estate search or sale. This communication may include emails, phone calls, or text messages. You can opt-out of receiving these communications at any time by following the instructions provided in our messages.

c. Anonymous Information: Like most websites, we collect anonymous data to understand how visitors use our platform. This data includes information on site usage patterns and is not linked to personally identifiable details. We may share this anonymous data with third parties to improve our services and enhance our understanding of user traffic.

How We Use Your Information

We use your personal information for the following purposes:

a. To provide you with a personalized real estate experience, including property searches, alerts, and communication related to your real estate needs.

b. To offer assistance, provide information, and support your real estate search or sale.

c. To enhance your experience by providing services such as e-newsletters or instant alerts when properties matching your search criteria become available.

Protection Of Your Information

We are dedicated to safeguarding your personal information and maintaining the security of your data. Our security measures include encryption, access controls, and regular security audits to protect against unauthorized access, disclosure, alteration, or destruction of your information.

Sharing Anonymous Information

We may share anonymous data and usage patterns with third parties for analysis. This information is used to improve our online services and gain insights into client traffic. However, we do not share or sell SMS opt-in information or phone numbers for any SMS marketing or third-party outreach purposes.

Our website and mobile applications are not intended to replace professional financial, investment, or legal advice. While we strive to provide accurate and timely information, the real estate market is complex and subject to rapid changes. Your reliance on the information available on our platform is at your own risk.

If you have any questions or require further information about our privacy policy, please do not hesitate to reach out to us. You can contact us, and we will be happy to address any concerns you may have and ensure your privacy remains protected.